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Newid Service Overview

At Newid we understand that everyone’s relationship with drugs and alcohol is different and there are many different reasons why people use drugs and alcohol. No matter how big or small the change, we can help. Below are some of the ways we can support you to access the full range of services available in Newid.

Newid delivers a range of support services in a variety of settings. For us to fully understand you needs it would be best to get in touch, this makes sure you and your goals are central to everything we do. You can either call the numbers numbers here or you can just drop-in for a face to face chat with our experienced staff. Newid offers open access engagement through Barod and Adferiad (formally WCADA) across Swansea and Neath Port Talbot. This means you can walk into services with no appointment required.

The Engagement Team is a service delivered by Barod and WCADA across Swansea and Neath Port Talbot. The Engagement Team offer a unique assertive outreach approach as part of the wider Newid service provision. Barod and WCADA fully understand, that sometimes people find it difficult to access services and attend appointments, this is where our Engagement Team can help.

The Engagement Team will work with people in a variety of settings, including their home to ensure maximum engagement is achieved.

Along with brief interventions and harm reduction advice, the Engagement Team will also assess peoples needs to ensure those who wish to access more formal treatment get the right support at the right time by improving accessibility.

Call the Engagement Team direct:
Swansea 01792 472002
Neath Port Talbot 01639 890863


The Community Drug and Alcohol Team (CDAT) provide a complex needs service for people experiencing problematic substance misuse requiring medical interventions. The Community Drug and Alcohol Team offer specialist clinical services, ensuring a harm reduction approach is taken and where appropriate, will work with people to achieve abstinence.

The Community Drugs and Alcohol Team, deliver Tier 3 based services which include specialist medical interventions, such as, opiate substitute therapy. The Community Drugs and Alcohol Team also deliver evidenced based psychosocial therapies to compliment medical interventions. During your time with the Community Drugs and Alcohol Team you will be supported by highly experienced professionals who will develop care plans based on your goals and needs.

PSALT (pronounced P-SALT) is Newid’s Primary Care, low threshold medical prescribing service. The term low threshold simply means there are no complex physical health or mental health needs that would need further specialist support via our CDAT team.  PSALT delivers high quality care to people who require opiate substitute therapy supported by highly experienced key workers within the community.


Adferiad Recovery provides support and interventions for those affected by drugs and alcohol across Swansea and Neath Port Talbot. Adferiad has designated services for children and young people, adults, older people and family and carers. Adferiad deliver the Minnesota 12-Step treatment programme to help people try and achieve abstinence from drugs and/or alcohol. Adferiad also deliver harm reduction services, including needle and syringe programmes and outreach support. Adferiad’s approach is to inspire change and support people to achieve their potential whichever recovery path people choose.


Call Adferiad on:
Swasnea  01792 472519
Neath  01639 633630
Port Talbot 01639 890863

Needle and Syringe Programmes (NSP’s) are formally known as Needle Exchanges. They are a vital harm reduction service that aims to reduce the harms and risky behaviours associated with injecting drugs. The programme provides clean and sterile injecting equipment supported by pragmatic harm reduction advice including safer injecting practices. Needle and Syringe Programmes also offer blood borne virus (BBV) screening, sexual health interventions.

You can also obtain Naloxone kits in Needle and Syringe Programmes. Naloxone is the life saving medication given when someone has had an overdose, from opioids such as, heroin. Naloxone is pivotal to try and reduce drug related deaths in the region, something that remains a high priority in Swansea and Neath Port Talbot.

To find your nearest NSP Call: 01639 763695


Barod provides high quality substance misuse services to help improve peoples wellbeing who are affected by drugs and alcohol. Barod will assist you, in making informed decisions about your own care and support by promoting harm reduction and health promotion strategies. You will be given information on what is available at Barod and if needed signposted to other services in Western Bay to help create the best support package for you.

Call Barod on: 01792 472002

Dyfodol provide a drug and alcohol service for those involved with the justice system across much of South Wales. They work in the prisons, policy custody suites, courts and in the community to help people who struggle with alcohol and drugs and for whom there is a link with substances and offending behaviour. They provide clinical (medical) treatment and caseworkers who help people to stabilise, change and build resilience, while satisfying the requirements of the justice system, helping people to stop offending and develop a healthy and positive lifestyle.

The Dyfodol justice service is jointly funded by the Office of the Police and Crime Commissioner and Her Majesty’s Prison and Probation Service and works alongside the range of Newid services to help people access the most suitable source of help and the right time.

Dyfodol also deliver the Rapid Access Prescribing Service (RAPS) within the Newid partnership. This is an integral part of Newid, ensuring our most vulnerable people are provided with specialist interventions and holistic support.  RAPS is an assertive outreach service that aims to help those who are most in need, providing non-judgemental, flexible and dynamic engagement opportunities so that people stand the best chance of getting into treatment and achieving the best possible outcomes. RAPS provides opportunities for clinical (medical) treatment as well as one to one support to promote safety and stability and to encourage and support change.

Dyfodol have bases at Swansea and Neath, to get in touch, either call in, phone, or email:

3 Grove House, Swansea SA1 5DF (01792 656400)
5-6 London Rd, Neath SA11 1HB (01639 622360)
[email protected]

For RAPS please email at:
[email protected]

Platform deliver substance misuse counselling within the Newid partnership. The substance misuse counselling service is designed to help people get more of an insight into the substance misuse problems they may be struggling with. All counselling takes place within a safe, non-judgemental and non-discriminatory environment. Platform can provide guidance and support to those who want to cut down their substance use or stop altogether. To access the counselling service in Western Bay please get in touch with Newid today.